Reminders For Your Upcoming Rental

: Deposits are non refundable and guarantee your rentals for the day of your event. The $35 deposit can be applied towards another rental within 1 year of your original reservation date. We will refund deposits in the event of rain on your event date or unsafe weather conditions (high winds).

SPACE: Please measure your set up area to make sure everything will fit as we cannot be responsible if there’s not enough room for the rentals you selected. Also make sure the pathway to the set up location is clear. We have very tight delivery schedules due to the large volume of orders.

POWER: You are responsible for ensuring that there are enough power outlets (and power) within 100 feet of your set up area. If you are renting a bounce house typically 1 regular wall outlet will do the job. We will use our extension cords for the inflatables. You may use your own extension cords for concessions. If you need an extension cord just let us know and we will supply one for you.

STAKES: We drive stakes into the ground to secure most equipment. If your set up area should not or is unable to be staked please let us know so we can bring alternative anchoring equipment. An additonal charge may be applied depending on the amount of sand bags needed (some units require approximately 1000lbs of sand bags and greatly alters how many units we can place on the trailer at a time

: If you only paid the deposit for your rentals, the remaining balance is due at time of delivery. The remaining balance can be charged to the card on file or paid in cash at delivery. We do not accept checks except for church and school events. Please note that our drivers do not carry any change and any overpayment will be considered a tip for the drivers.

If you are renting tables and chairs, they will be delivered curbside. Our crew does not typically set them up otherwise we get behind on other deliveries. We’ll stack the tables and chairs for you and would appreciate it if you had them stacked the same way when we pick up. If you need us to set up and break down the tables and chairs, let us know so we can add time in the schedule for an additional 50 cents per table or chair.

: Equipment cannot be left unattended. It is your responsibility to ensure the equipment is used safely and properly at all times. You will be liable for any theft or damage that occurs to the equipment if it is left unattended and your damage waiver will be void (if applicable). This also means that if your event is at a park, you cannot leave the park before we pickup the equipment.